Key Accountabilities: 

• Develop and implement HR strategies and initiatives aligned with the overall business strategy 
• Bridge management and employee relations by addressing demands, grievances or other issues
• Manage the recruitment and selection process
• Support current and future business needs through the development, engagement, motivation and preservation of human capital Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
• Providing detailed HR reports/Monthly MIS to senior management teams 
• Nurture a positive working environment 
• Managing talent pools and succession plans to ensure the company can continue to operate in the future.
• Oversee and manage a performance appraisal system that drives high performance 
• Maintain pay plan and benefits program 
• Assess training needs to apply and monitor training programs 
• Report to management and provide decision support through HR metrics 
• Ensure legal compliance throughout human resource management 

Requirements: 

• Proven working experience as HR, 5+ years (preferably in the healthcare/BPO/RCM industry)
• People oriented and results driven
• Knowledge of HR systems and databases 
• Ability to architect strategy along with leadership skills
• Excellent active listening, negotiation and presentation skills
• Competence to build and effectively manage interpersonal relationships at all levels of the company
• In-depth knowledge of labour law and HR best practices 
• Degree in Human Resources or related field (Master’s degree preferred)